With contractual information centrally stored, FirstPlanIT can allocate the optimum level of resources in line with engagement standards and supplier service levels, enabling the delivery of efficient and cost-effective services in a safe and secure environment.
Simplified contract management provides access to agreed contracts to ensure resources are deployed in line with engagement standards and supplier service levels contractual information for terminal pinch points including check-in, security gates and baggage belts.
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FirstPlanIT’s powerful rules editor supports the creation of complex engagement and billing rules to generate Service Level Agreements, charges and customer discounts in line with your customers’ requirements.
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